| Syllabus Home |
| POST GRADUATE DIPLOMA IN INFORMATION TECHNOLOGY MANAGEMENT- SYLLABUS |
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| PAPER 1 | GENERAL MANAGEMENT. |
| PAPER 2 | ORGANIZATION BUSINESS. |
| PAPER 3 | BUSINESS ADMINISTRATION. |
| PAPER 4 | BUSINESS COMMUNICATION. |
| PAPER 5 | INFORMATION TECHNOLOGY MANAGEMENT. |
| CHAPTER 1 |
| 1 | Time spent in carrying out managerial functions |
| 2 | Skills and Management levels |
| 3 | Approaches to Management |
| 4 | The Management process or Operational approach Input - Output Model |
| 5 | Systems approach to Management |
| CHAPTER 2 |
| 1 | The organization and its external environment. |
| 2 | Forms of International Business. |
| CHAPTER 3 |
| 1 | Close relationship of Planning and controlling. |
| 2 | Steps in Planning. |
| 3 | Relationship of objectives and the organizational hierarchy |
| 4 | Systems approach to Management by objectives. |
| CHAPTER 4 |
| 1 | Strategic planning process model |
| 2 | The TOWS Matrix |
| 3 | Dynamics of TOWS Matrix Analysis |
| 4 | Business Portfolio Matrix |
| CHAPTER 5 |
| 1 | Bases for selecting from among alternative courses of action. |
| 2 | Nature of problems and decision Making in the organization. |
| CHAPTER 6 |
| 1 | The formal and Informal organization |
| 2 | Organisation Structures with Narrow and wide spans |
| 3 | Management by processes |
| 4 | Organizing Process |
| CHAPTER 7 |
| 1 | A functional Organization grouping (Manufacturing company) |
| 2 | A territorial, or geographic, organization grouping |
| 3 | Customer departmentation in a large bank |
| 4 | Matrix organization in engineering |
| 5 | Typical strategic business unit organization in a large industrial chemical company |
| CHAPTER 8 |
| 1 | Line and staff organization of a typical manufacturing company |
| 2 | Functional authority delegation |
| 3 | Centralization and decentralization as tendencies |
| CHAPTER 9 |
| 1 | The formal and informal or informational organization |
| CHAPTER 10 |
| 1 | Systems approach to staffing |
| 2 | Manager inventory chart |
| 3 | Personnel actions based on manager supply and demand within the enterprise |
| 4 | Systems approach to selection |
| CHAPTER 11 |
| 1 | The appraisal process |
| 2 | Formulation of career strategy |
| CHAPTER 12 |
| 1 | Manager development process and training |
| 2 | Training needs analysis |
| 3 | Moving an organizational equilibrium |
| 4 | A model of the organization development process |
| CHAPTER 13 |
| 1 | Maslows hierarchy of needs |
| 2 | Comparison of mallows and Herzbergs theories of motivation |
| 3 | The porter and lawler motivation Model |
| 4 | Equity theory |
| CHAPTER 14 |
| 1 | The flow of influence with three leadership styles |
| 2 | The Managerial Grid |
| 3 | Conium of Manager - Nonmanager Behavior |
| 4 | Fielders Model of leadership |
| 5 | Path - goal approach to leadership effectiveness |
| CHAPTER 15 |
| 1 | Increased complexity of relationships through increase in-group size |
| 2 | Which comparison line is the same length as the standard line? |
| CHAPTER 16 |
| 1 | A communication process Model |
| 2 | Information Flow in an organization |
| CHAPTER 17 |
| 1 | Feedback Loop of Management control |
| 2 | Comparison of simple feedback and feed forward systems |
| 3 | System of Inputs for feed forward inventory control |
| CHAPTER 18 |
| 1 | Matrix for E- Commerce |
| CHAPTER 19 |
| 1 | Operations Management System |
| 2 | Inventory control model |
| PAPER-2 Organization Business |
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| 1 | Introduction |
| 2 | Perspectives on individual behaviour |
| 3 | Motivation at work |
| 4 | Groups and teams |
| 5 | Organisational theory |
| 6 | Management and leadership |
| 7 | Structure in organisations |
| 8 | Organisational power, politics and conflict |
| 9 | Organisational culture |
| 10 | The impact of national culture on organisational behaviour
Case Studies |
| PAPER-3 Business Administration |
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| Chapter-1. GENERAL INTRODUCTION |
| 1 | Introduction Overview |
| Chapter-2. UNDERSTANDING VALUE. |
| 1 | Business Market Management: Guiding Principles. |
| 2 | Market Sensing: Generating and Using Knowledge about the Marketplace. |
| 3 | Understanding Firms as Customers. |
| 4 | Crafting Market Strategy. |
| Chapter-3. CREATING VALUE. |
| 1 | Managing Market Offerings. |
| 2 | New Offering Realization. |
| 3 | Business Channel Management. |
| Chapter-4. DELIVERING VALUE. |
| 1 | Gaining Customers. |
| 2 | Sustaining Reseller Partnerships . |
| 3 | Sustaining Customer Relationships. |
| PAPER-4 BUSINESS COMMUNICATION |
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| Chapter-1. |
| Introduction - Communication : Concept, Nature, Scope, types, Function, Communication
process, communication Channels - Formal, Informal, Downward, Upward and Horizontal,
Essentials of effective communication, limitations of communication, barriers of
communication over coming the barriers of communication. |
| Chapter-2. |
| Oral Communication, Effective oral communication, methods of oral communication,
conversion skills, Presentation of skills; Non-verbal communication. Interview skills -
Interview process & requirements of a successful interview. Resume preparation. |
| Chapter-3. |
Meetings; Notice, Agendas, Minutes, Resolution Written communication; Essentials of
written communication.
Feedback; Effectiveness in feedback, Guidelines to improve feedback giving skills,
Significance of feedback.
Report Writing. |
| Chapter-4. |
| Business correspondence; Nature, structure and layout of business letters, Planning for
business correspondence, Different types of business letters; Quotations and orders, Sales
letters, Credit letters, Collection letters, Adjustment letters.
E-mail and changing landscape of business communication. |
| PAPER-5 INFORMATION TECHNOLOGY MANAGEMENT |
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The worldwide web what is it?
Getting connected to the web
Web Multimedia
Enhancing and testing your understanding
Locating Information on the web
Browsing the web
Information Technology today An overview
Information systems
Software and Data
IT in business and Industry
IT in Home and at play
And many more
The Computer System and Central Processing Unit
Types of computer
The Foundations of Modern Information Technology. Binary Numbers 0s and 1s
The foundations of Modern Information Technology : Digital Signals
The anatomy of a computer
And many more
..
Input and Output
Inputting Graphics: Direct Input Devices
Printers: Laser Printers, Colour Printers, other printers
Pointing Devices
And many more
Secondary Storage
Storage Media: Floppy Disks
Storage Media: Hard disk drives
Backing up your data
And many more
.
Software an Introduction
User Interfaces
Application Programs
Operating systems: Introduction
Picture Essay: Network Computing
Document Centric Computing
And many more
Word Processing & Desktop publishing
Entering and editing documents
Desktop publishing for the screen
Formatting Documents
And some more
Spreadsheet & Database Applications
Internet connectivity
Queries The essence of computing
Principles of data storage
Charts and graphs
Communications The electronic Web
Understanding Bandwidth
Exchanging files
Group communication
Person to person communication
Fax, voice and information services
And many more
V
Multimedia
Multimedia on the web; video and television
Sound and motion
Presentation devices
The tools of multimedia
And many more
..
Information technology in Business
Marketing, advertising and sales
Design, production and manufacturing
Life outside the office
Careers
Keeping upto date
Programming and system development
Programming languages
Programming methods
How programs are developed
Corporate development systems analysis and design
Personal, Social, and ethical Issues
The Burning issues
Intellectual Property rights
Computer crime
Cryptography
Computers and ethics: Viruses and many more
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